Your firm is in pole position, now what?

Posted by Robert Patterson on March 8, 2011  |   No Comments »

We hope that over the last couple of months we have given you a better understanding of what social media is, cleared up any misconceptions, and identified how it can used as part of your overarching marketing strategy.   These posts may also have sparked some internal debate as to why you should or shouldn’t use social media tools.

This month’s post is written for those of you who are considering implementing a social media strategy in your professional services firm (PSF),

Before we get into our suggested process for social media implementation, something interesting dawned on us whilst researching methods for PSF’s to ‘kick off’ or improve their social media strategy.

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Online Relationships – It’s Still About People

Posted by Robert Patterson on February 3, 2011  |   No Comments »

This month’s blog looks at the big three “social networking” platforms (Facebook, LinkedIn and Twitter) and concludes that one or perhaps two of these platforms can certainly aid a Professional Service Firm’s relationship marketing effort. However, they are no panacea; but rather an adjunct to your existing strategies.

In our last blog we concluded that significant investment in online marketing (e.g. social networking, blogs, websites, content sites, etc) could only be justified to the extent to which it produced outcomes aligned with a professional service firm’s over-arching marketing strategy.

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  • Quotes of the Month


    “While strategy is cerebral, springing from a few minds as a tidy plan, the messier task of execution requires everyone’s co-ordinated actions".

    Rosebeth Moss Kanter, p. 36. Harvard Business Review, July/August 2010

    “Clarity about [their] purpose will trump knowledge of activity-based costing, balanced scorecards, core competence, disruptive innovation, the four P’s and the five forces."

    Clayton M Christensen, p. 49. Harvard Business Review, July/August 2010